It’s my money, western union

Dear Editor

On a recent, short trip to New Zealand, my husband sent me a few hundred dollars via Western Union from Samoa for a specific purchase. He emailed me the ‘secret number’ so I could claim this money at a W.U. office and in addition, I took with me my passport and Samoan driver’s license as additional I.D. 

Imagine my surprise when I was denied my money. 

The reason given was that my name on my driver’s license was a shortened version of my full name eg Sue for Susan. This was despite the fact the photographs, dates of birth etc matched perfectly.

And of course I had the ‘secret number’ which turned out to be just a waste of time.

My question is do all other money transfer offices follow this ridiculous, over- politically correct practice? 

If you don’t, please respond to this letter as I certainly will not be using Western Union again.

 

S.M.

Trending Stories

Samoa Observer

Upgrade to Premium

Subscribe to
Samoa Observer Online

Enjoy unlimited access to all our articles on any device + free trial to e-Edition. You can cancel anytime.