The largest Call Center operator in the Philippines is heading to Samoa. Based in Manilla, A.D.E.C. Innovations is committed to set up a Call Center in Samoa once the Tui Samoa Cable is operational at the end of the year.
A.D.E.C’s Chief Executive Officer, James M. Donovan, made the commitment while in Apia attending the recent Pacific Island Forum leaders meeting.
He has reassured government that he will return in November to continue negotiations with the relevant government officials.
“He’s committed to start a call center with 50 to 100 seats in the initial stages,” says Minister of Communications and Information Technology (M.C.I.T.), Afamasaga Rico Tupai.
“As stated by the Prime Minister, government’s multi-million tala I.C.T. investment represents more than just improved and affordable internet connectivity; it covers a range of sectors with employment creation as a key component."
“I.C.T. is not just about the technologies themselves; it’s about the impact they are having on our communities and economies, enabling us to leapfrog over more traditional, outdated and expensive systems of the past, and transform our lives.”
A.D.E.C. is one of the spin-offs from the marketing strategy spearheaded by the government to promote its I.C.T. drive utilising the Tui-Samoa Cable and its new partnerships with international stakeholders, says Afamasaga.
Government target is to realise government’s vision for Samoa to become the Pacific I.C.T. Hub by 2020.