The Bank of South Pacific Limited branch in Samoa has been most successful in growing its market share but they are not resting on their laurels.
This is according to Bank of South Pacific Limited Group’s Chief Executive Officer, Robin Fleming.
He said this success has been through the efforts of their staff who have strong professional relationships with their customers and also great customer service.
“We have almost doubled the number of ATM’s in Samoa, we have introduced new EFTPOS terminals for our merchant customers and we have focused on our agents around the islands,” said Mr Fleming.
Furthermore, B.S.P. has recently signed a contract for a full refurbishment of its Apia branch at an approximate cost of $4m with completion expected around late November 2017.
Regarding the financial status of B.S.P. Mr Fleming said they are listed on the Port Moresby Stock Exchange and have banking operations in Papua New Guinea, Cook Islands, Fiji, Samoa, Solomon Islands, Tonga and Vanuatu.
“And we have a lease finance business with a joint venture partner in Cambodia.
“We also have a Life Insurance business in Fiji and are in the process of applying for a Life Insurance licence in Papua New Guinea.
“Our group net profit after tax in 2016 was K641.5m and our first quarter profit for the 3 months ended 31 March 2017 was K170.2m.
“All countries have contributed positively to the excellent results reported.” Mr Fleming said.
B.S.P. employs 4,277 staff across its businesses in all the countries in which they operate. There are 90 staff in the branches in Samoa.
“As we have grown our business, we have employed more staff in each country with an additional 12 staff employed in Samoa since acquisition.”
Mr Fleming was appointed C.E.O. of Bank of South Pacific Limited in April 2013.
Before his appointment as C.E.O., he had been Deputy C.E.O. and Chief Risk Officer since 2009.
Prior to that, Mr Fleming held senior executive roles as Chief Risk Officer, General Manager Corporate & International, and Head of Risk Management with B.S.P.
Before the merger of Bank of South Pacific Limited and PNGBC Limited, Mr Fleming held senior management roles with PNGBC.
He has worked in PNG for over 30 years and holds a MBA and a Master of Management from Charles Sturt University, Australia.