The Hyundai and Ford Samoa Service Centre is serious about providing the best for their customers.
And with the completion of a recent training on advanced Automotive Electrics and Integrated Diagnostic software, the staff members are better equipped to give the people of Samoa the services they deserve.
Hyundai Samoa’s Director, Joshua Newton said the five-day training was conducted with an International Ford Trainer from Ford Automotive Company in Thailand, Gabriel Vlaicu.
“This is required for the latest technology fitted into the Ford ranger vehicles. The vehicles not only require the latest technology to operate but they also require the latest technology training to repair them."
“So the technology we have there is quite advanced and of course it needs regular training for any team.”
This isn’t the first time such training has taken place in Samoa.
“This is the second time we have hosted the training in Samoa for the Ford Automotive company,” Mr. Newton said. “We hosted training last year for the Hyundai Automotive Company which was a regional training. We had delegates from P.N.G. Vanuatu and so many more."
“We’ve also got Technicians leaving tomorrow to go for the Hyundai diesel training for the new generation for diesel motors held in Fiji.”
According to Mr. Newton, the training is very important.
“There has been a large volume of training this month and we just wanted to get it out there that there are workshops and businesses in Samoa providing back-up and support for their customers,” he said.
“Basically they don’t have to worry about taking their cars to unqualified technicians. The knowledge that our team has learnt will be passed down the line to newer team members.”
All in all, the training was seen as a huge success for both the participants and the Hyundai Company.
“This is our ongoing support to the community, the Hyundai family and all the Ford owners in Samoa,” Mr. Newton said.
“The training was very successful. Out of the six boys we had training, five of them are senior Ford Technicians and the other one was a Ford Master Technician."
“They set their final exams today and all of them have passed and that is a good thing for Samoa. The trainer did say that said it’s good to see the level of competency of the boys in Samoa.”
With the rising number of used vehicles entering Samoa, Mr. Newton’s message to Samoa is to invest in local companies.
“From what I’ve seen there is a large volume of used vehicles coming into Samoa,” he said.
“They are coming in from all over the world. I know that the price is very attractive but in the long-run the diagnostic and repair that these vehicles will need will be difficult especially with the parts of these vehicles not being available in Samoa."
“That is something they need to think of when investing money into a vehicle. Use your money wisely and invest in local companies."
“We put a lot of effort in supporting and repairing our vehicles with no delay.”