The Electric Power Corporation (E.P.C.) has yet to explain what caused the power outage on Monday that in some areas for nearly three hours.

Attempts by the Samoa Observer to get comments from the office of the newly-appointed E.P.C. General Manager, Faumui Tauiliili Toimoana, have been unsuccessful.

That means members of the public, as well as the private sector, are still in the dark on what caused the outage.

An E.P.C. staff member told this newspaper that Faumui had a busy schedule and will inform the newspaper when he is available for an interview. 

The latest statement issued by the E.P.C. in relation to Monday’s outage was on its Facebook page which only advised of power being restored to all affected areas on Monday evening. 

The corporation also apologised for the inconvenience caused and again acknowledged the consumers for their patience but did not state what caused the power outage. 

A concerned E.P.C. consumer Charles Mansfield from Alafua told this newspaper that the local electricity supplier should inform members of the public on what is happening, especially if it concerns power outages which have an effect on its customers. 

He also called for an improvement in the service provided by the E.P.C. in relation to the supply of electricity.

Other E.P.C. consumers have also expressed their concerns over the impact of the power outage on their equipment such as computers. 

Monday’s outage comes after a troubled start to 2020 for the State-owned utility company with then E.P.C. Chief Executive, Tologata Tile Tuimaleali’ifano, blaming an “an act of God” lightning for a power outage in January this year. At that time there were power outages with up to four outages on some days.