Orion and Samsung Collaborate to Deliver Enterprise Voice Services for the Mobile Workforce on Samsung’s Newest Ruggedized Business Tablet
SAN FRANCISCO--(BUSINESS WIRE)--Dec 12, 2019--
Orion Labs Inc., provider of the award-winning Orion voice platform for real-time workforce collaboration, today announced that the company’s “Voice-Activated Business Automation” solution is available on the Samsung’s Galaxy Tab Active Pro, the latest ruggedized tablet from Samsung Electronics America. The resulting solution enables users in manufacturing, transportation and other “tough environment” industries to speak with teams and AI assistants in real-time anywhere in the world, improving team efficiency and customer service through faster worker connectivity and increased collaboration.
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Orion voice services increase enterprise efficiency and enhance compliance with real-time communication, contextual data, and business automation. (Photo: Business Wire)
The Samsung Galaxy Tab Active Pro is a purpose-built ruggedized tablet for today’s mobile-first world, meeting the business needs of those in harsh work environments and beyond office walls. With Orion voice services integrated into the Tab Active Pro, businesses can transform their existing manual (often paper-based) workflows into voice-powered automations. Orion’s Standard Operating Procedures Workflow can provide a hands-free way to speed up repetitive processes like safety-based checklists, environment inspections, workplace audits and more.
A global mining leader with 50,000 employees chose Orion to automate safety checklists for mine workers. Miners getting ready to complete a task trigger the checklist workflow by speaking an activation phrase. The worker responds to voice prompts until they complete the safety checklist, which is automatically logged and distributed to management. By activating Orion SOP Workflows on rugged handheld devices, the company drives greater efficiency and enhanced its worker safety and compliance efforts. To learn more, read the case study.
“Our enterprise customers in manufacturing, energy, mining, and other industrial environments depend on ruggedized devices to stay connected, even in rough conditions,” said Jesse Robbins, CEO and Founder of Orion. “The Samsung Galaxy Tab Active Pro is ideal for the mobile workforce, and with Samsung Knox and Orion’s end-to-end encrypted communications, enterprise data is protected and all communication can be securely managed.”
Orion customers using the Tab Active Pro can depend on push-to-talk (PTT) capabilities, which enables teams to connect over any distance. Workers stay heads-up and can speak instantly to their team via PTT or utilize AI workflows on the same device, increasing worker safety and team productivity in workplaces such as construction sites, factories or emergency zones.
“Samsung has been defining the role of ruggedized tablets to advance enterprise mobility in industrial environments, and with Orion’s voice-activated automation solution, we are now enabling faster, simplified connectivity for more mobile workers across industrial businesses,” said Taher Behbehani, Head of B2B Mobile, Samsung Electronics America. “We’re proud to work with Orion to help their customers benefit from next-generation mobility through digital transformation.”
Global companies operating in heavy industry, field services, and transportation can use Orion enterprise voice services today with Samsung Galaxy Tab Active Pro. For more information, contact the Orion Solutions Team at [email protected].
About Orion Labs, Inc.
Orion is the leader in voice-activated business communication and automation for the mobile, frontline workforce. Our customers are global enterprises transforming their productivity, compliance, and worker safety with Orion’s unique combination of real-time communications, context, and automation. With a focus on hospitality, transportation, logistics, and field services, we provide cloud-based enterprise services including alert workflows, indoor positioning, geofencing, language translation, Health, Safety, & Environment (HSE) compliance checklists, and more. Orion is based in San Francisco, CA and is backed by leading investors including Avalon Ventures, Argentum Capital, and Allen & Company LLC.
About Samsung Electronics America, Inc.
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit www.samsung.com. For the latest Samsung news, please visit news.samsung.com/us and follow us @SamsungNewsUS.
View source version on businesswire.com:https://www.businesswire.com/news/home/20191212005172/en/
CONTACT: Vanessa Naylon
Orion Labs, Inc.
[email protected] Varman
Samsung Electronics America, Inc.
[email protected] Philbin
Allison & Partners for
Samsung Electronics America
KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA
INDUSTRY KEYWORD: TELECOMMUNICATIONS SOFTWARE AUDIO/VIDEO HARDWARE TECHNOLOGY VOIP MOBILE/WIRELESS OTHER TECHNOLOGY
SOURCE: Orion Labs Inc.
Copyright Business Wire 2019.
PUB: 12/12/2019 10:00 AM/DISC: 12/12/2019 10:01 AM