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Bank warns public of email scams

Bank South Pacific (B.S.P.) Samoa has warned its customers and the general public over “scam emails”.

In a public notice published by the Bank in yesterday's Samoa Observer edition, B.S.P. Samoa Country Head Maryann Lameko Vaai said as a general rule of thumb, people need to always read their emails carefully before engaging. 

"If you suspect that the email sent is suspicious and may be a hoax, always contact the company being impersonated directly and immediately." 

According to the notice, hoax emails called Phishing have increased recently, due to the availability and access to modern means of communication such as the internet and emails.

“They make life easier by a simple click of the button and provide opportunities for criminals and con artists who attempt to acquire sensitive information such as usernames, passwords and PIN numbers by pretending to be a trustworthy entity." 

"These scams will usually ask people to update, validate, or confirm personal information often with false sense of statements such as: We are updating our accounts and need information fast; an unauthorised transaction has recently occurred on your account; you may lose your account if you don't update your information; and please click here to verify your information."

An employee of B.S.P. Samoa, who does not have authority to speak to the media, said there were some issues they faced from these scam emails. 

“Organisations around the world, both financial and non-financial alike, have reported hoax emails that misrepresent their organisation have been sent to customers and many have fallen victim to clicking on the link or file attachment then unwittingly disclosing confidential details," said the notice. 

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