Digicel recruits university students

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NEW RECRUITS: Some of Digicel’s new recruits with Tim Nanai Williams of the Manu Samoa.

NEW RECRUITS: Some of Digicel’s new recruits with Tim Nanai Williams of the Manu Samoa.

Following a one-day interview process, Digicel has recruited twenty-six university students to assist with spreading the word about the company’s exciting new All in One bundles, phone specials and promotions, while gaining some valuable work experience during the summer holidays.  

 “It’s been great having these young people on board so far,” said Deepak Khanna, Chief Customer Officer of Digicel.  

“Their enthusiasm to get out there, meet new people and gain some work experience, especially in the telco industry, has been a pleasure to watch and be a part of. While they’re here specifically for our All in One Roadshow, it’s more than likely there will be further opportunities down the track so it’s good to build those working relationships now.”

Starting Thursday, June 22, the student teams travelled to various locations from Siusega to Tuasivi, with the goal of engaging the public with conversations about Digicel’s value-packed offers.

GOING TO WORK: A new recruit takes a customer through what she needs to know.
GOING TO WORK: A new recruit takes a customer through what she needs to know.

The All in One offers, for example, have now been extended to include weekly bundles, free access to social media sites like Facebook and YouTube, as well as text bundles for family and friends on the ASTCA network in American Samoa. 

Before hitting the streets, the students attended an intensive training session on product knowledge, customer service, sales techniques and general workplace behaviour. 

Eighteen-year old Talie Mundia from N.U.S shared: “It’s not that easy to get a part-time job in Samoa, so being invited to an interview and then actually getting the job was different – in a good way. So far, it’s been a lot of fun working with Digicel. 

“I love being in a professional environment and then heading out with the roadshow team. Learning about the products, the industry, how to go out and promote your brand and then being able to share feedback on what is or isn’t working is really empowering.”

© Samoa Observer 2016

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