Mail service disappointment

By Vatapuia Maiava ,

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ARRIVED IN THE MAIL: The mail alleged to have been received already opened and wrapped in plastic bag.

ARRIVED IN THE MAIL: The mail alleged to have been received already opened and wrapped in plastic bag. (Photo: Misiona Simo)

A concerned citizen has voiced her displeasure with how her mail was handled by the Samoa Post Office.

Speaking to the Samoa Observer yesterday under the condition of anonymity, the unhappy member of the public explained that when she received her post card from Australia, it was already opened.

She added another issue was that the Christmas card was sent through the mail on December 8th, 2017, and was only received last week.

She claimed that has happened before to her.

It led to her and her family halting all use of the mail service to send or receive important documents or items.

And now this.

 “This is what I received last week,” the concerned citizen explained, showing the letter.

“It arrived like this. It was sent on the 8th of December last year and we just got it last week and when we got it, it was all torn up and wrapped in this plastic bag.

“It say’s over here ‘received open in Apia’, initial Mark, Witness – Whoever. They cannot do that. I didn’t sort of put this inside, I received it like this.

“This is a big thing; you read a lot of things about the Post Office. The first issue is that they opened it and then they put it inside and stapled it, the second issue is that it arrived very late.”

The unhappy citizen explained that the same issue happened to her two years ago, her trust for S.P.O. withered away.

“So what we did before with our credit card and other important mail, we mail it to New Zealand before we bring it back,” she said.

“We don’t want to bring it over here anymore because we don’t get the mail. We don’t want to get mails delivered here anymore.

“But this is from my cousin in Australia who always sends Christmas cards every year. And I thought ‘where is this year’s Christmas card’ because this time we didn’t receive anything.

“Now that we actually did get it, it has already been opened.”

She added she suspects people opened up the mail hoping to find money.

“I think at one time they found that people have been opening mail at the place where they store all the mail and then throw away the envelopes,” she said.

“This has happened to me before, two years ago, which is why we refuse to send important items through the mail now.

“This is not done in Australia, it is done here or where they store the mail here.

“I think the only reason they do this is that they think that there is money inside. So they open it and try.”

Attempts to contact the C.E.O. of the Samoa Post Office for a comment were unsuccessful. An official at the office said she was not available.

© Samoa Observer 2016

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