Getting the Tuasivi District Hospital’s Manager, Pili Aliisolia Alatimu to sit still for an interview can be a daunting task. He is elusive and refuses to divulge any details with his simple straight answer, “No comment.” But thankfully, the hospital’s staff were quite helpful.
For instance, Tuasivi can now offer digital x-ray with the installation of a brand new x-ray machine providing on the spot results to assist doctors with their work. Before the old manual system cause major delays was unreliable and obsolete.
But the new digital x-ray means instance results with x-rays available in a matter of seconds for doctors.
Ultra sound services are readily available with a state of the art state of the art ultra sound recently installed.
The Operating Theater is fully functional after a temporary electrical set back with lights.
Laaulu Miti Lagaaia and Medical scientist Makerita Sooalo are ready to serve.
New equipment were recently installed providing Savaii residents with the convenience for eyes tests eliminating the need to travel to Apia unless is for specialized attention.
Over the counter and prescription medication are readily available with no recent shortage reported. DENTAL SERVICES Savaii residents with a tooth ache can also receive help with the Dental Clinic ready to serve
The service is designed to encourage residents to engage hospital staff to share their needs and also an information center to answer to inquiries related to health care and services as well as treatment. And Pili, the Manager came to his senses and agreed to talk.
“It is important for every organization that serves the public to give the customer their best possible service.”
“For a hospital, it is more than just a business imperative. Hospitals and other health care providers have a special role of serving patients and their families at some of the most challenging and critical times of their lives.”
“Creating a soothing environment; engaging patients and family members in care decisions; enabling patients to have the support of family members and other loved ones at these times of great stress and ensuring they feel supported, informed and engaged is not only the right thing to do, it has been shown to promote healing.”
“For everything that we do here at Tuasivi, it’s about our people receiving the best of medical care with whatever resources we have.” Just recently, Tuasivi Hospital underwent a $6million facelift project funded by New Zealand, Australia and the World Bank which has given some 46,000 residents on the big island the chance to access quality health care.
The facilities include an extended Eye clinic, Dental clinic, Pharmacy, Medical record’s room, Emergency room, Maternity ward and Community service rooms.
And there are plans for a new Admission Ward with 30 beds to complement the current ward.